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Topic: Problem with Shadowman.

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14 NOV 2002 at 8:18am

Kamps

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I have Europe version. Demo is working correctly, but full version does not. After exe game crashes, when lucky, i can even see opening video, but then it`s all in Windows again. So i downloaded patch, needed to fix crash problem. No help. Description says that for patch i must have US version of game. Is there patch for Europe version?  


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17 NOV 2002 at 12:54pm

paulie

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As far as i know there isn't a patch for the European version.  According to Acclaim there shouldn't be a problem with the European version.  My friend has the European version of the game and it works fine,  no problems at all and this is straight from the box.

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18 NOV 2002 at 3:21pm

paulie

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Kamps,

send an email to: support_desk@europesupport.com

Include the following infomation:

Game Information.
Name of Game (and version number).
Which Country the Game was purchased in?
What error occurs (what is exact error message on screen)?
When does the error occur?
What have you tried to rectify this error?

PC Specifications.
Processor type & Speed
Version of Windows
Video Card Type, Memory, and Driver Version.
Sound card type
RAM Size
DVD/CD-ROM Drive types, Speed and Firmware Revision.
Joystick/Gamepad Info
Direct X Version.

The information above can be found by going into control panel and then into system.  If you make a note of all information on the first screen, then go to the tab 'device manager'.  In this screen go to display adapters and click on the plus sign to the left.  This will display the type of video card you have.  If you can also go to sound video and game controllers and click on the plus sign, again write down all information.

They should get back to you with some infomation in a few days.


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27 NOV 2002 at 7:07am

Kamps

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Thanks Paulie. I try.



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