This is the simple topic on why I would like my Serial Code as a way to have my personal password reset, typically a serial code is like a Tampon, you take out in the box, place it in, than remove it, now why do just for this game we need it to basically flip to another location page, i should not need a burglar alarm code to reset my password, and since I do why dont you spent big useful letters something saying to not discard it? So if i lose my password i can wait days for another one by bugging Arenanet staff, who might be doing essential things, this is a form to fix the truth that we need it for love or money else apart from our initial log in. We should be capable to have our passwords delivered to our emails and reset as with any other game without worrying about serial code needed the serial code doesnt prove anything in my eyes apart from that we baught a replica of the game sooner or later in our everyday life, are you telling me that hackers cant also just buy their very own copy this doesnt help anyone its just a hassle, for everybody.

What game are you having difficulty with? Have you opened a Help Desk ticket with us?