I am also playing the download version from JA on Win 7. When I tried to use the savegame sent by MaG on GB I renamed and replaced my last save with it but when I tried to load it in the game, there was nothing there to load (ie an empty slot) but when I tried to save over that slot the overwrite option came up so something is there but not showing up. The savegames and bookmarks which the game saves when you quit are all there in the folder but not in the load screen of the game.

Originally Posted By genf (7 MAY 2012 12:52am)

I run the game on Windows 7. The path for savegames is:

C:\Users\computer's name\AppData\Local\Daedalic Entertainment\A New Beginning\Savegames

Ah, many thanks. I did have to change settings to show hidden files. With that accomplished I saved the game just after using the item in question. For convenience I moved the file to the desktop and proceeded to upload it to my hosting site.

http://www.mediafire.com/?npzqqzwl2z7rjqu

In my case at least I was able to download the file and add it to the Savegames folder where it was then recognized as a valid save.

Hi CB, I downloaded your savegame but wasn't able to use it.

First I renamed it to savegame16.dat, which is the latest savegame I produced myself.

I then replaced my own savegame16.dat by yours and started the game.
Unfortunately, the game refuses to recognize this as a valid savegame. The behaviour is equal to an earlier savegame I received from someone of the gameboomers forum.

I also noticed that your savegame is considerably larger than the ones I have... about 1.5MB against 1.1MB.

I suspect this has to do with a different game version, but I can't be sure.

I had a look at the developers' website, and they are already aware of the problem.

See: http://forum.daedalic.de/viewtopic.php?f=17&t=1297

The problem seems related with the JA download version. No solution yet.

@Houser

So what you need to do is turn off Norton, Get the installer (which is digitally signed btw) and then with Norton off wun it as an admin and install. Then follow the steps from the link below to exclude it from Norton. 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20090202114553EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb

That should set you straight. 

Originally Posted By lynthorpe (7 MAY 2012 4:05am)

Hi I have the same problem as genf. We were kindly sent a savegame from somone on Gameboomers but neither of us could get it to work. Tried the f8 thing but that is volume down on my laptop so that didn't work either.

Tried in windowed too...also no joy.

If the F8 is volume then you probably also have an "fn" key on your laptop. That's a function key if you press it then press f8 at the same time it'll make f8 behave as f8 not the volume. 

It seems you are right genf, saves from the original disc version and the JA download are definitely not interchangeable. I hope that the JA shop will be able to solve the problem promptly or at least make amends with their customers.

It is by no means that my intention is to rub salt inappropriately but I personally chose the disc version seeing that it was MUCH cheaper and also included various bonus items and no DRiM.

Originally Posted By Support (7 MAY 2012 10:52am)

If the F8 is volume then you probably also have an "fn" key on your laptop. That's a function key if you press it then press f8 at the same time it'll make f8 behave as f8 not the volume. 

For clarification F8 brings up the options menu. The Fn key is usually adjacent left of the Windows logo aka Start key.

Originally Posted By CB (7 MAY 2012 10:59am)

It is by no means that my intention is to rub salt inappropriately but I personally chose the disc version seeing that it was MUCH cheaper and also included various bonus items and no DRiM.

I paid less than 12 dollar for two games (A New Beginning and The Wispered World). I'm sure buying both in boxed format would cost me a lot more.

Anyway, I can't imagine JA selling these games as a download without the developer knowing about it. There is a bug in some version of a game. The developer should be able to trace and fix that bug, shouldn't they?

genf,

Daedalic is fully aware of the sale we offered on their products & they are aware of this bug. We are working with them on a solution. Please be patient. thank you.

OK !

After more hassle than I should have brought upon myself I found the folder where my saves reside ! I would never have guesed that it was a sub-sub-sub-sub-sub-sub-folder (directory) of 'Documents and Settings; - WHY there, Goodness knows.

I have copied my first saves from chapter 3 into there - both before and after the bug which for whatever reason did not affect me  !!! Maybe because I'm still on XP, or I got an earlier version , or who knows what.

These saves all seem to work 100% - don't ask me WHY !

I'm now just going to check that the before & after the bug savegames are all working 100% correctly and if so will email them to JA-Support.

I have a job to do first but hope to get the 2 saves to Support in about an hour from now.

I have doubts whether the "After" save will work for people who are stuck there.

BUT IT's worth a try. 

If it DOES work however it will at least be a temporary solution until Daedalic uploads a corrective patch !!!!!

Keeping my fingers crossed !

Checked - EVERYTHING 100% OK on MY (XP) game & computer and NO curtain-rod bug.

Sent 'immediately before' & 'immediately after' saves to JA-Support.

Hopefully it may enable at least some players who are stopped to continue !!

Tried the fn f8 thing but didn't work. haven't tried CBs savegame but as Genf couldn't get it to work I doubt I will...we seem to have the identical problem.

I have 3 long days at work now so won't get much chance to play but will keep an eye on the forum.

I'm very impressed that everyone is putting in so much effort just so we can play a game!

Thanks all and fingers crossed

Originally Posted By lynthorpe (8 MAY 2012 2:37am)

I'm very impressed that everyone is putting in so much effort just so we can play a game!

Thanks all and fingers crossed

This is what you pay for and it's what you get here at JustAdventure.com. We are glad to be of service.

Ok guys let me just give you a quick update. We have been in constant contact with Dadelic about this issue and are both working to resolve it quickly. They are examining the bug on their end trying to reproduce the issue so that they can get it resolved. In the meantime I do think that trying len Green's after saved game is worth a shot he has the ESD version which could be why CB's version didn't take. If anyone has a saved game where the bug persists, would you please shoot me a PM or an email so I can arrange to get that file from you. If you'd like Len's Save please also just shoot me a PM or an email via Support@JustAdventure.com

(A HUGE THANKS TO YOU LEN BTW)

Support

Hi folk,

Len (and others),

Earlier today I received your package (via JA support). I did what I did before with the other savegames, but unfortunately the effect was the same: I was unable to load them.

I am really sorry to say this, as you have done a lot of effort to help.

Let's wait for what JA together with Daedelic support can do to fix or otherwise circumvent this problem.

Originally Posted By genf (8 MAY 2012 12:46pm)

Len (and others),

 

Earlier today I received your package (via JA support). I did what I did before with the other savegames, but unfortunately the effect was the same: I was unable to load them.

 

I am really sorry to say this, as you have done a lot of effort to help.

 

Let's wait for what JA together with Daedelic support can do to fix or otherwise circumvent this problem.

I was afraid that that would be the situation - but IMO, it was worth a try;

BTW - Is your os windows 7 or XP ?

I wonder whether the bug exists also on XP ?  And if it does, whether those saves will help ?

I presume that you and most players are only using Windows 7 ???

Since I haven't the faintest idea WHAT causes the bug, I have no idea  if the presence or not of the bookmarks affect the issue.

I doubt it , but just on the offchance :-

(1)    Delete ALL the files in your savegames folder (leaving it completely empty)

N.B. - Copy them first into a new backup folder if you wish !

(2)    Unzip (unrar) the 4 files into your savegames folder,

Keep your fingers crossed and try the game again !

I just received the following email from CB  -

*** VEERY  MANY  THANKS *** I guess from everyone for your kind offer !

I'm emailing him the zipped 4 files now !

"If you wish you can send me the files which I can upload to mediafire with a link so any individual parties can download if they desire.

Have a nice day. --- CB"

You can download what Len sent me HERE.

Originally Posted By CB (8 MAY 2012 3:39pm)

You can download what Len sent me HERE.

any thanks CB.

I hold out very little hopes - the bug seems to be absolutelt specific to one particular version only.

Futhermore, it appears that saves from any one version are unfortunately not compatible with other versions !!

However, if ANYBODY succeeds in bypassing the bug with ;my' saves, PLEASE  BROADCAST  IT  HERE !

It will give others the incentive to try !!

I didn't have time to extract them before....

http://www.mediafire.com/?f9evsxd66j3brdu

http://www.mediafire.com/?hbr39wi2jyu69xw

http://www.mediafire.com/?n32rpq7kvbfpshw

http://www.mediafire.com/?o8xy1ahek2207jz

I noticed the save files are larger than I expected.  Just for laughs I'll see if they work on the disc version.

Originally Posted By CB (8 MAY 2012 4:58pm)

I didn't have time to extract them before....

 

http://www.mediafire.com/?f9evsxd66j3brdu

 

http://www.mediafire.com/?hbr39wi2jyu69xw

 

http://www.mediafire.com/?n32rpq7kvbfpshw

 

http://www.mediafire.com/?o8xy1ahek2207jz

 

I noticed the save files are larger than I expected.  Just for laughs I'll see if they work on the disc version.

 

Thanx yet again !

I wonder if the saves will work on the Disk version AND WINDOWS **XP(( ?

Len,

I did what you suggested... emptied my savegame folder and moved your set of 4 files into it.

Again, no success. Neither "load game" nor "continue game" do anything.

I have Windows 7 64-bit.

As far as I know (for what it's worth), all people experiencing this problem have Win7 and use the download version of the game.

Thanx for your feedback genf - een though the prognosis is negative!

Sadly , it is what I expected

To get a definitive picture- has anybody tried using the'instructions' using WINDOWSXP ??

If THAT also doesn't work, it would appear that the bug exists ONLY in the once specific case - that distributed by JA in conjunction with Daedalic for download