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Topic: MovedChanged e-mail and now can't get on.

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All Forums : [General] : JA+ Forum News > MovedChanged e-mail and now can't get on.
4 JUL 2007 at 4:45am

hlalex

Space Cadet
Space Cadet



Posts : 127
Joined: 19 JUL 2004

Status : Online
Hi
We moved and have new e-mail addresses and will soon not have the old one list here. My husband changed his and now he can't get on as jalex and it does not know his password either. He did not change anything exect his e-mail address nothing else. Is there some way get him back on with his old name and password and his message counts? The message error that comes up when he tries to login says User doesnot exist and password is wrong. I just checked and he miss spelled the e-mail address as it should read: jjalex@centrytel.net
Thanks for any help.

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4 JUL 2007 at 5:08am

Agent Brea

Private Detective
Private Detective



Posts : 705
Joined: 17 OCT 2006
Location: 0

Status : Online
hlalex, read your pm for instructions on how jalex can relogon
Your last waking moments are marked by wretched pain as you provide dinner for a group of ill-mannered dinner guests that just wouldn't leave.

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4 JUL 2007 at 5:41am

hlalex

Space Cadet
Space Cadet



Posts : 127
Joined: 19 JUL 2004

Status : Online
Thank you for the quick answer. He did this and when he changed the password it errored again. Luckly thanks to you you sent him another password. But now it wont hold. When he says keep it does no good.


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4 JUL 2007 at 7:10pm

Agent Brea

Private Detective
Private Detective



Posts : 705
Joined: 17 OCT 2006
Location: 0

Status : Online
i'm not sure i understand what you mean when you say "it won't hold"... do you mean he tries to change the password to a new one and it doesn't save it?
Your last waking moments are marked by wretched pain as you provide dinner for a group of ill-mannered dinner guests that just wouldn't leave.

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5 JUL 2007 at 12:54am

hlalex

Space Cadet
Space Cadet



Posts : 127
Joined: 19 JUL 2004

Status : Online
Oh sorry I guess the computer just wasn't going to let him get on and stay on last night but when he started it up this morning everything was back to working. As for holding he would tell the forum to remember him and everytime he restarted the computer he had to relog in.
Again it all is working today so thank you so much for your help.


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All Forums : [General] : JA+ Forum News > MovedChanged e-mail and now can't get on.

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