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Topic: Calling all Alienware owners...

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6 FEB 2003 at 1:29am

friedmonky

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Hello everyone,
My wife and I are seriously thinking of buying an Alienware Area-51 desktop system.  From what I have researched on top of the line gaming computers, no one can beat them.  I would like some thoughts on them from people who own one (other than the fact that they are expensive - I already know that  
).

Thanks,
friedmonky

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6 FEB 2003 at 1:31am

Belinda

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GO FOR IT MONKEY!!!!! I've read alot about them too, and if ever I get enough money.......I will buy an alienware also. Let us know.......  


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6 FEB 2003 at 1:36am

friedmonky

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I think we will probably go for it Belinda.  I was just curious about what some owners have to say about them.  I also have heard that their customer service/technical help is outstanding.


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6 FEB 2003 at 1:45am

Belinda

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I envy you......

When you get it, you GOT to let me know how it runs and everything about it, ok?

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6 FEB 2003 at 1:52am

friedmonky

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I will definitely tell you everything about it!  
Not in a bragging way, of course) :


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6 FEB 2003 at 1:59am

Aya

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friedmonkey, got any links with SPECIFIC specs of what you're about to get?

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:05am

friedmonky

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Sure!  Here:

http://www.alienware.com/main/system_pages/area51.asp

This is how it comes if you choose not to configure your own.  I think I will do a little configuring...

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6 FEB 2003 at 2:14am

Aya

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Originally Posted By friedmonky (6 FEB 2003 2:05am)
Sure!  Here:

http://www.alienware.com/main/system_pages/area51.asp

This is how it comes if you choose not to configure your own.  I think I will do a little configuring...

i always say build your own comp... now if you got the money for that fine... but will the r9700 be of use to you though? and how about the audigy 2? if you use win98 you might have problems... and most important, are those fully upgradable?

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:17am

friedmonky

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Why wouldn't the 9700 Pro and Audigy 2 be of use to me?  I guess I don't know what you mean.  Alienware comes with Windows XP not 98.  Is the system upgradable?  Anything is upgradable...


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6 FEB 2003 at 2:25am

Aya

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Originally Posted By friedmonky (6 FEB 2003 2:17am)
Why wouldn't the 9700 Pro and Audigy 2 be of use to me?  I guess I don't know what you mean.  Alienware comes with Windows XP not 98.  Is the system upgradable?  Anything is upgradable...

afaik compaq systems are not (maybe i'm wrong though)... i didn't say R9700 will not be of use, i said it's way too much, unless you are a hardcore fps gamer (or a hardcore rich guy!
)... audigy 2 will also be of no real use unless you get a multi-billion $ sound system to exploit it (ok there are a few cheaper but you know what i mean!)... and as for winxp.... do you plan on playing old advs? if yes, forget it, unless you install win98 or use an emu (i haven't used one so i can't comment)... anyway, if money's no object then the system's fine... otherwise you can get a system that will practically show no difference (unless a harcore fpser again) with maybe half the money

favorite word for this post: "unless" :

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:33am

friedmonky

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I am a gamer.  Not just and adventure gamer.  I play driving simulations, action, new adventures and old adventures.  I am certain that I can and will push the graphics and sound to the limit with some of the games that I play.  I am not made of money but, certainly can afford this system.  A computer system builder, I am not.
There is only one "older" adventure game that is unplayable on XP and it is Amber: Journeys Beyond.  Look here:
http://home.earthlink.net/~angeldancer27/XpGameList.htm 
You are incorrect about upgrading.  Any and all computer systems are upgradable.  It is illegal for a company to make it impossible to upgrade a video card, for example.  The FCC has strict laws governing this sort of thing.

Oh and by the way, you DID say would I have any use for the 9700, not that it is way too much (which, of course, any gamer would know is not true).

friedmonky

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6 FEB 2003 at 2:44am

MichalN

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Originally Posted By friedmonky (6 FEB 2003 2:17am)
Is the system upgradable?  Anything is upgradable...

Have you ever tried to upgrade a Compaq, Dell or IBM? I think not...
I forgot my sig.

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6 FEB 2003 at 2:48am

Aya

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Originally Posted By friedmonky (6 FEB 2003 2:33am)
I am a gamer.  Not just and adventure gamer.  I play driving simulations, action, new adventures and old adventures.  I am certain that I can and will push the graphics and sound to the limit with some of the games that I play.  I am not made of money but, certainly can afford this system.  A computer system builder, I am not.

and again, if you got the money get it... still my opinion is get the same stuff if you want but buy them and build them yourself (of course you say you're not a comp system builder so i won't insist)
 
You are incorrect about upgrading.  Any and all computer systems are upgradable.  It is illegal for a company to make it impossible to upgrade a video card, for example.  The FCC has strict laws governing this sort of thing.

i didn't mean a video card, i meant generally... i don't remember exaclty (it was about dells too i THINK)... i have to check with madonion's older threads to be sure

Oh and by the way, you DID say would I have any use for the 9700, not that it is way too much (which, of course, any gamer would know is not true).

well maybe you misunderstood me then... i meant will you have any use for it, as in will you take full advantage of it (if you plan on playing doom3, unreal2 etc then you probably will)

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:49am

friedmonky

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Yes, I have upgraded my Compaq.  I disabled the onboard video and put in an ATI Radeon 32mb card.  Has run flawlessly ever since (graphics-wise anyway, after all it is a Compaq).
You should be certain you know what you are talking about before you post things that you THINK are true.

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6 FEB 2003 at 2:53am

Aya

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Originally Posted By friedmonky (6 FEB 2003 2:33am)

There is only one "older" adventure game that is unplayable on XP and it is Amber: Journeys Beyond.  Look here:
http://home.earthlink.net/~angeldancer27/XpGameList.htm 

this was edited later.... so you think only amber does not play? you're most definately wrong then! :
(of course i don't know how emus work)

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:53am

friedmonky

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You know, I really was not looking for an argument when I made the original post.  I was merely asking for some thoughts from some people who already own an Alienware system.  Some of you people just like to turn everythign into an argument.
I will no longer argue this.  This was not my intention.  To any Alienware owners, please post your thoughts.  To the arguers, please argue somewhere else.

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6 FEB 2003 at 2:54am

Aya

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Originally Posted By friedmonky (6 FEB 2003 2:48am)
Yes, I have upgraded my Compaq.  I disabled the onboard video and put in an ATI Radeon 32mb card.  Has run flawlessly ever since (graphics-wise anyway, after all it is a Compaq).
You should be certain you know what you are talking about before you post things that you THINK are true.

yes but you talking about a vid card ONLY... have you tried upgrading a motherboard (or m/b+cpu) only?

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:55am

MichalN

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Originally Posted By friedmonky (6 FEB 2003 2:48am)
You should be certain you know what you are talking about before you post things that you THINK are true.

Putting in a new graphics card is not what I call an upgrade
Compaqs and the like usually have proprietary cases, power supplies, motherboards and sometimes more. So real upgradeability is extremely problematic.

Moreover their tech support are usually total morons (can't help it). Just today we were trying to install XP Pro on a brand new Compaq. The tech support had the gall to tell us that "there are no drivers for XP Pro, only XP Home". So if you want to deal with nincompoops like that, be my guest, get a Compaq

I forgot my sig.

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6 FEB 2003 at 2:57am

Aya

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ok sorry to argue then... there have been ppl in the past that had their mind fixed on smth and wouldn't be reasoned anyway... i really hope your buy will turn out to be a great one

You have gotten the attention of the mysterious lady. She turns to face you. Her face is devoid of any flesh. You are frozen with horror as she begins ripping your body into a bloody mess.


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6 FEB 2003 at 2:59am

friedmonky

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What are you talking about?  You people are in such an arguing frenzy that you lose track of the subject matter.  I never said anywhere in here that I am interested in getting a Compaq!  Where the hell did you get that?  
Yes, a motherboard is upgradable on a Compaq.  It is done all the time because they are such crap.
I thought that I started this about getting an Alienware system?  I must have missed something...


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6 FEB 2003 at 3:02am

friedmonky

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Okay, thanks for that Aya.  I think it will be a kickass system anyway.


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6 FEB 2003 at 3:05am

MichalN

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Originally Posted By friedmonky (6 FEB 2003 2:59am)
What are you talking about?  You people are in such an arguing frenzy that you lose track of the subject matter.

Sorry to have upset you.

I never said anywhere in here that I am interested in getting a Compaq!

I know. Again, sorry if I made you think that I thought you wanted to get anything other than Alienware.
I forgot my sig.

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6 FEB 2003 at 4:37am
Deleted UserHi friedmonky:

I bought an area-51 about three years ago (P3-733) and have not had a problem except for a monitor that went bad just before the warranty ran out. The strange thing here was that Alienware did not exchange it but I had to go through the manufacturer to get it replaced (Viewsonic). It was a slight hassle in that I had to return the bad one before they would send a replacement. The one Viewsonic sent was also bad and had some damage to it, though the shipping container was fine. Looks like they send refurbs and the quality control dept. was asleep that day.

Also, when I bought my system (~$3,500) it was taking them about 4-6 weeks to deliver. I found through a forum that others were getting discounts due to the long waits and dropping of prices for parts during this time. So after about 4 weeks from the day I ordered, I called them and got almost $200 off (which I applied to an extra year of warranty) which they said I would have got (the discount) even if I did not call. I am not sure if I believe that though. I have heard that now they have a quick turn-around time which I expect is to capture more money. This is fine as long as quality is not jepordized.

One thing I did not like is that I did not rcv. the OS software. Instead they sent me a recovery CD and floppy. I would check with them on this and see if they are still doing this. I was recently told, though not sure if its true, that they are suppose to give you that software. I recently had a problem where I needed the OS installation CD to reinstall some driver.

Last thing I will mention is that about a month after my warranty ran out, I called tech support at Alienware (my dime since its not an 800#) and they would not talk to me because my warranty was expired. I either had to pay so much a minute or extend my warranty. This is the only really bad thing I have to say against them. They should at least give some kind of phone support even after your warranty runs out, especially if you are paying for the call.

All in all I have been very satisfied with my system. No hardware problems except for the monitor. I have not had to upgrade yet and everything I have thrown at it has played just fine. I have thought about getting another system from them within the next year, especially since their prices are much better now. But I am leaning on putting a system together myself since for $1,200-1,500 one can build a kicka$$ system. Good luck on whatever you do and I do not think you would be disappointed in an Alienware system. They really do use quality parts.

6 FEB 2003 at 7:12pm

friedmonky

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Thanks Death-Ray for the info.  I think alot of things can change in 3 years.  I know that now their tech support line is toll-free and is available 24/7.  Not sure if they offer any free tech support after warranty runs out but, I doubt it.  
oes any other company offer that?
Thanks again,
friedmonky

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6 FEB 2003 at 8:46pm
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Originally Posted By friedmonky (6 FEB 2003 7:12pm)
Thanks Death-Ray for the info.  I think alot of things can change in 3 years.  I know that now their tech support line is toll-free and is available 24/7.  Not sure if they offer any free tech support after warranty runs out but, I doubt it.  Does any other company offer that?
Thanks again,
friedmonky


I agree that a lot of things can change in three years. I don't know if they still do but Gateway continued to give me phone support on my first computer even two years after my warranty had expired. I don't know if you have already checked other manufacturers but I would also see what Dell can offer, as far as hardware and support. I know its a tough decision when you are buying a system cause you want the best for your money. From any manufacturers website you can always get a detailed description of the hardware parts used in assembly and make your decision from that. Again, good luck in whichever system you decide on.

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